work in progress
*Thursday, April 26, 2007*
argh. either let me sleep or study. dont leave me hanging midway.
im damn weird im talking to my own body.
was at the parkway hello! shop for more than 2hrs. partly coz of my own mistake and the stupid mio hotline guy's. called up to ask whether i cld do a switch to mio coz i alr did a recontract for my broadband and im not supposed to do that if i want MIO. but my broadband's not even activated yet. and this guy on the other line, yang teng or something kept telling me they dont have exceptional handling for my kinda situation. holy shit theres always a way to change it. (when i worked there custs just had to make a lotta noise and they got their way). he repeated the same stuff over and over till i was a lil irritated. so i said "so you're telling me to stay with my broadband for 24mths instead of 30mths and cancel my mobile line when the plan is up 3 months later?" he was baffled. he sounds quite young.
ah the trick is to threaten to not subscribe to their services. but of course if ur plan's activated alr its gonna be kinda tricky for them. but heck it can still be done. haha
he called back saying he'll seek approval for the waiver of termination fees blah. but when we got to the hello shop the person said this guy didnt leave any notes. you dont know ur supposed to leave notes in icon?! stupid boy.(if im free i'll complain!) then the person still handled for me but it took a really long time. then after everything was almost done, i realised the person transferred everything to my name and not my dad's, which is wrong! coz you wouldnt be able to attach any other supp mobile line to the contract after that. something i plan to do once my starhub plan's up. and we had to wait for like another hr. a bit paiseh to let her do the stuff over agn but no choice. and my dad and i just stood there for another hr... waste my time.
ok im a very bad customer. and the above's crap. ignore me.... ah. i hate exams.
and my whole face is peeling like nobody's business. syimah was smart to wear long sleeves and a cap!
i wanna scream.
#$%!@^&^%*!$^^#%@#%^*^!@$^
i think im going bonkers.
... 12:13 am ...